Privacy Policy

Privacy Policy

Last Update: 1 February 2024

This Privacy Policy (the “Privacy Policy”) provides a description of how DWF Labs (“we,” “our,” or “us”) collect, use, disclose, and apply the information collected when you use or access our website (https://www.dwf-labs.com/), products, services, or applications that posts a link to this Privacy Policy (collectively, the “services”)

By using the Services, you are agreeing to this Privacy Policy. Please read the following carefully to understand how we collect, use, disclose, and maintain information that can be used to identify you ( "Personal Data"). By using the Services, you also agree to our collection, use, and disclosure practices, as well as any other activities described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should immediately discontinue the use of the Services.

1. Changes to Privacy Policy

We may change this Privacy Policy from time to time. In the event we make changes, the latest version of the Privacy Policy will be updated and posted in our website and your continued use of the Services indicates your consent to the revised Privacy Policy then posted.

2. Information collection

We collect Personal Data that you decide to share with us directly. At times, we may also require you to provide certain information in order to use certain parts of our Services, fulfil your requests, or provide you with certain services. We may collect the following information about you when you use the Services:

  • Information contained within any messages you send to us (such as feedback and request for information).
  • Other information that you choose to provide to us.

Our systems may also automatically collect the following information from you when you use our Services:

  • Cookies, which is a small text file that can be stored on and accessed from your device when you visit our Services. We will only use strictly necessary cookies in connection with the our website and the Services.
  • Google analytics information, including user information such as session statistics, approximate geolocation, browser and device information.

3. How we use information

We may use your Personal Data for the limited purpose of providing the Services and related functionality and services, as described in this Privacy Policy and as permitted by applicable law. These purposes include circumstances where it is necessary to provide or fulfil the Services requested by or for you or where you have given us your express consent. We may use your Personal Data as follows:

  • Operating and managing the Services; performing services requested by you, such as responding to your comments, questions, and requests, and providing information support; sending you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages; and compliance with legal and regulatory requirements.
  • To communicate with you by e-mail and other methods of communication to respond to comments, questions, and other requests you send us. To contact you with special offers, promotions, and other information we believe will be of interest to you.
  • For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing, and your experience;

4. How we share and disclose information

We will only share or disclose information that we collect in accordance with the practices described in this Privacy Policy. We do not otherwise disclose the Personal Data we collect about you, except as described herein or as otherwise disclosed to you at the time the data is collected. We may share your Personal Data with third-party vendors that perform tasks on our behalf and at our instruction. These third-party vendors may use your Personal Data only in connection with the services they perform on our behalf, and they are bound to protect your Personal Data in a manner substantively consistent with our own policies and practices. We disclose personal information under the following circumstances:

Compliance with laws and law enforcement; protection and safety

For legal, protection and safety purposes, such as to:

  • Comply with laws, including KYC and AML requirements.
  • Respond to lawful requests and legal processes.
  • Protect the rights and property of DWF Labs, our agents, customers, and others. This includes enforcing our agreements, policies and terms of use.
  • Protect the safety of our employees and agents, our customers or any person.

Affiliates

We may share your personal information with our subsidiaries and corporate entities affiliated for purposes consistent with this Privacy Policy.

Business transactions

When we enter into a business transaction, or negotiate a business transaction, involving a corporate divestiture, merger, consolidation, acquisition, reorganization, bankruptcy, sale or other transfer of all or a part of our business or assets.

Professional Advisors or third party service providers

We may share information with our professional advisors for purposes of audits and compliance with our legal obligations. We may also share information with third-party service providers for business purposes, including fraud detection and prevention, security threat detection, payment processing, customer support, data analytics, information technology, storage, and transaction monitoring.

Event partners

We may share your personal information with co-organizers, co-hosts and co-sponsors of any events, such as conferences, webinars, hackathons, whether in-person or virtual, that we organize, host or sponsor.

Notwithstanding the above, we may share information that does not identify you (including information that has been aggregated or de-identified) except as prohibited by applicable law.

5. Links to other websites

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

6. Notice for Data Subjects in the European Economic Area

Depending on certain factors, amongst them your locality, your Personal Data is protected by certain laws and regulations. For instance, if you are a data subject in the European Economic Area, you have certain rights with respect to your personal data pursuant to the General Data Protection Regulation of the European Union (“GDPR”).

We process your personal data in reliance on the legal bases below. Where the purpose of processing is: (i) To provide and improve our service, we process your personal data as necessary to perform the contract under which we provide our Services or to take steps that you request prior to signing up for the Services; (ii) To comply with the law, we process your personal data as necessary to comply with applicable laws and our legal obligations; (iii) For compliance, fraud prevention and safety, we have a legitimate interest in processing your personal data, as described in this Privacy Policy, and our reasons for doing so outweigh any prejudice to your data protection rights. We also process your personal data as necessary to comply with our legal obligations; (iv) To send marketing communications; for targeted advertising; or for research and analytics, we have a legitimate interest in processing your personal data, as described in this Privacy Policy, and our reasons for doing so outweigh any prejudice to your data protection rights; and (V) With your consent, we process your personal data in reliance on your consent. You may withdraw it any time in the manner indicated when you provided consent or in the Services.

Your rights

You may: (i) ask whether we have any personal data about you and request a copy of such personal data; (ii) request that we update or correct inaccuracies in your personal data; (iii) request that we delete your personal data; (iv) request a portable copy of your personal data; (v) request that we restrict the processing of your personal data if such processing is inappropriate; and (vi) object to our processing of your personal data. These rights are subject to applicable law.

If you would like to exercise any of these rights, please contact us via our website through the “Contact” section at https://www.dwf-labs.com/contact and specify which right you are seeking to exercise. We may require specific information from you to help us confirm your identity and process your request. Please note that we retain information as necessary to fulfil the purpose for which it was collected and may continue to retain and use information even after a data subject request in accordance with our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

7. Contact Us

If you have any questions or comments about this Privacy Policy or the use of your Personal Data, please contact us through our website through the “Contact” section at https://www.dwf-labs.com/contact